How to discover issues & prioritize fixes

How to discover issues & prioritize fixes thumbnail

Learn how to use Hotjar to discover problem areas within your site and uncover fixes that improve your users’ experience.

After completing this course, you will be able to take a birds-eye view of user journeys in both individual and aggregated form, to spot what is going wrong and why the user is behaving the way they do. 

For this course, you’ll need:

  • A Hotjar account

  • Data within Heatmaps & Recordings

  • An active Feedback or Survey

Ready to get started? Follow along with Karissa from the Hotjar Customer Education team.

time needed

Duration: 15 minutes

video duration

Video: 10 minutes

level

Level: Intermediate