How to find insights in Recordings

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time needed

Duration: 20 minutes

video duration

Video: 15 minutes

level

Level: Intermediate

How to install hotjar

To make session recordings worthwhile, you need to know how to find insight within them. This means recognizing patterns and finding ways to understand your users. Once you know what to look out for, you can make informed decisions to improve your user experience and meet your KPIs.

After completing this course, you will be able to sift through and tackle the large amount of recording data and find usable insights and hidden gems that can improve your user experience.

For this course, you'll need:

  • A Hotjar account

  • Data within your Recordings

  • A rough idea of the goals for each site where you have a Hotjar tracking code installed

Ready to get started?! Jump on in this course and follow along with Dharmesh from the Customer Education team.