How to track NPS® with Hotjar
Course 4 of 5 in Marketing Manager's guide to onboard & excel
5 minute course
Learn what Net Promoter Score® is and how it can help you reduce churn
We'll show you:
- What a Net Promoter Score is
- How to create an NPS survey and analyze the data
You'll need:
- A Hotjar account or feedback tool
- A site or product that has frequent visitors/customers
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.